More jobs:
Service Technical Architect
Job in
Manchester, Greater Manchester, M13 0ZN, England, UK
Listed on 2026-01-02
Listing for:
Anson Mccade
Full Time
position Listed on 2026-01-02
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager
Job Description & How to Apply Below
Location:
Manchester, North West - United Kingdom Type:
Permanent Service Now Technical Architect - London / Manchester / Edinburgh Up to £90,000 DOE | SC Eligible | No Sponsorship We are seeking a highly skilled Service Now Technical Architect to lead the design and delivery of complex Service Now solutions across multiple product lines. This is a hybrid role based in London, Manchester, or Edinburgh, offering an exciting opportunity to work with enterprise clients and provide technical leadership across projects.
Key Responsibilities:
Architect and deliver Service Now solutions that address business challenges across ITSM and other modules (ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.). Lead and mentor teams of Service Now developers, providing technical guidance and implementing quality standards, code reviews, and architectural oversight. Collaborate with stakeholders and clients in a trusted advisor capacity to design and implement new solutions. Produce comprehensive technical documentation, including architecture diagrams, design specifications, and operational runbooks.
Stay up to date with the latest Service Now offerings and identify opportunities to apply new capabilities and AI/GenAI integrations. Drive continuous improvement in implementation methodology, service offerings, and client solutions. Influence and consult with sponsors and stakeholders on governance, technical decisions, and program management. Requirements: SC eligible; no sponsorship available. Strong experience in Service Now development and technical architecture.
Minimum 5 Service Now CIS certifications. Experience across at least three Service Now product lines outside ITSM. Advanced scripting and integration skills (JavaScript, SQL, API/Web Services). Experience integrating Service Now with cloud infrastructure (AWS, Azure, GCP). Demonstrated ability to lead and mentor teams in technical and project delivery. Excellent communication skills for interacting with technical and non-technical stakeholders. Desirable:
Security Clearance or eligibility to obtain SC clearance. Experience in implementing AI/GenAI capabilities within Service Now solutions. Strong background with enterprise software or consulting environments. Benefits:
Competitive salary up to £90,000 DOE. Hybrid working with flexible hours. Up to 30 days' holiday per year plus additional leave for charitable work. Opportunity to work on high-impact, enterprise-level Service Now implementations. Reference: AMC-AQU-SNTAA Postcode: M13 0ZN
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