ServiceNow Solution Architect

Job Overview

As a Service Now Solution Architect you will be responsible for leading delivery of Service Now based solutions across client projects. You must analyse new business requirements and their correct technical implementation solutions using industry best practices. You will work closely with client engagement leads, Service Now architects, connected service teams, project managers, business analysts, developers and testers to guide the design through to implementation and beyond whilst ensuring KPMG risk and quality standards are adhered to.

Key aspects of the role are:

• Lead the technical delivery of projects based on the Service Now platform
• Define technical solutions (at an architectural and design level of detail)
• Provide technical leadership and mentoring to junior architects and offshore development teams.
• Deliver compelling solution demonstrations across the Service Now platform.
• Assist development teams in resolving technical issues through all stages of the project lifecycle.
• Continuous growth of knowledge around the Service Now platform through certifications, internal/external webinars, case studies, training, community and other resources.
• Support the Service Now presales opportunity lifecycle.
• Contribute to the development of KPMG's Service Now based product roadmap.
• Operate as a member of the wider KPMG community, sharing knowledge across functions and building your personal network within the firm.

• 5+ years of experience in consulting / professional services and technical delivery
• A proven track record of delivering technology projects on the Service Now platform as a Solution Architect
• Certified Service Now System Administrator
• Certified Implementation Specialist in at least 1 product suite
• Experience of agile and traditional software and project methodologies

• Service Now Certified Technical Architect (CTA)
• Service Now Certified Application Developer (CAD)
• Certified in ITIL Foundation (v3 or v4)
• Experience of leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide Service Now solutions
• Understanding of the key technologies relevant to the Service Now integration solutions including:
  Integration Hub, SSO, Web Services, LDAP, JDBC, etc.
• Experience in scripting on the Service Now platform using JavaScript, CSS and Angular JS:
  Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages
• Ability to author clear and comprehensive documentation

Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.

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