IT Support Technician – Training Course

Start your career in IT without the jargon.

Netcom Training’s fully-funded Digital Support course (Level
3) is the fastest way to launch a career in IT Support and Cloud Services.

If you enjoy solving technical problems and want to move beyond resetting passwords, this course is for you. You will gain hands-on skills in Network Infrastructure, Cloud Computing (IaaS, PaaS, SaaS), and Cyber Security—the exact skills employers in Manchester are hiring for right now.

Whether you aim to become a Digital Support Technician, IT Helpdesk Engineer, or Junior Data Analyst, this course offers a portfolio-based assessment with no exams. We judge you on your practical ability to do the job, not how well you take a test.

Complete the training and secure a guaranteed interview to kickstart your career.

Course Details

* Start Dates: 16/03

* Duration: 16 weeks

* Format:
Online, practical workshops

* Qualification:

NCFE Accredited Level 3 Certificate (includes UCAS points)

What you’ll learn

You will develop a robust technical skillset across six job-ready modules:

* IT Support:
Manage helpdesk tickets, resolve technical issues, and configure operating systems.

* Network & Cloud:
Configure network devices and explore cloud computing models like IaaS and SaaS.

* Digital Security:
Learn to protect data using risk management, SIEM tools, and vulnerability assessments.

* Data Management:
Source, cleanse, and analyse data to present actionable insights.

* Digital Transformation:
Explore Agile project management and how to support digital change.

* Sector

Skills:

Understand IT policies, legislation, and industry structure.

Career Pathway

Successful participants are guaranteed an interview with our network of partners.

Potential Roles:

* IT Support Technician

* Cloud Support Assistant

* Junior Network Engineer

* Service Desk Analyst

Eligibility

This is a government-funded opportunity.

To apply , you must:

* Live in Greater Manchester (GMCA region).

* Be aged 19 or over.

* Have lived in the UK/EU for a minimum of 3 years.

* Earn below the gross annual wage cap.

* Prerequisites:
Basic IT skills are required.

Cost

This is a fully-funded course with no fees – complete the training, build your portfolio, and secure your guaranteed interview