Senior Delivery Manager

Delivery Team Lead - i3® Agile Recruitment & Consulting Solutions for the Age of Intelligence

City of London - £120,000

You will be the founding leader of my clients delivery capability
, shaping and embedding an agile, product-led delivery culture across Digital Solutions. This is a senior, hands‑on delivery leadership role
, working very closely with Product Leads and their product teams to enable high‑performing, outcome‑focused delivery
. You are not accountable for delivering the product itself (that sits with Product Leads and Product Owners). Instead, you are accountable for the effectiveness and delivery capability of teams
, ensuring the right conditions exist for successful delivery and sustainable change. As the delivery function grows, you will lead and line‑manage Delivery Managers and help establish delivery as a trusted, enabling partner to Product, Technology, and the wider business.

• Act as the senior delivery leader
  , setting standards and expectations for agile delivery across teams.
• Establish, embed, and mature agile delivery practices (Scrum, Kanban, or hybrid).
• Partner closely with Product Leads, Product Managers, and Product Owners to enable delivery that is outcome‑led rather than output‑driven
  .
• Translate OKRs and strategic goals into clear, transparent quarterly delivery plans
  .
• Ensure delivery progress is visible, explainable, and value‑focused at team and portfolio level.

• Be accountable for team health, flow, and delivery effectiveness
  , removing impediments and improving ways of working.
• Coach teams to improve velocity, predictability, and quality
  , without sacrificing sustainability.
• Roll up your sleeves and actively support teams day‑to‑day when needed.
• Line‑manage, coach, and develop Delivery Managers (and potentially Business Change Managers as the capability grows).

• Play a key role in landing change into the business
  , working with Business Change, BA, and operational stakeholders.
• Help assess business readiness for change and ensure new products and services are successfully embedded.
• Facilitate collaboration between Product, Technology, Business Change, and senior stakeholders
  .
• Use strong business analysis skills where helpful to clarify outcomes, dependencies, and impacts.
• Provide leadership with clear, honest insight into delivery risks.
• Help build trust in delivery as a partner
  .

• ❌ No Prince2 / traditional waterfall delivery mindset
• ❌ Not an Agile Coach role (though coaching skills are important)
• ❌ Not accountable for “delivering the product” – accountability sits with Product Leads

• Proven experience as a Delivery Manager in agile, product‑led environments
• Agile and/or Scrum certification
• Extensive experience working closely with Product Managers, Product Leads, and Product Owners
• Demonstrable focus on:
• Outcomes over outputs
• Team health and delivery improvement
• Improving flow, velocity, and predictability
• Experience establishing agile ways of working
  , not just inheriting them
• Strong business change experience – understanding how to embed change into operational environments
• Background as a Business Analyst or Scrum Master before moving into Delivery Management
• Experience leading or mentoring other Delivery Managers
• Experience working across multiple industries

Experience in e‑commerce, online transactions, apps, platforms, data, or AI‑enabled services is key.

• Digital Media
• Large Government Departments
• Digitally mature insurers or financial services
• Technology product companies
• Retail & e‑commerce

Mid‑Senior level

Full‑time

Information Technology and Business Development

Retail, Government Administration, and Digital Accessibility Services

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