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IT Project Manager IT Consultant Systems Analyst

Microsoft IT Service Delivery Lead

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Career Choices Dewis Gyrfa Ltd
Full Time position
Listed on 2026-02-20
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, Systems Analyst
Salary/Wage Range or Industry Benchmark: 100000 - 125000 GBP Yearly GBP 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading managed services provider in Manchester is seeking a Service Delivery Manager to oversee customer service contracts and ensure excellent service delivery. The ideal candidate will have a minimum of 5 years’ experience in IT service delivery and hold an ITIL certification. Responsibilities include managing incidents, building customer relationships, and coordinating between teams to deliver outstanding service. Strong communication and problem-solving skills are essential for this role, as well as the ability to work independently and manage multiple projects effectively.
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