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HelpDesk/Support IT Support Technical Support

Senior Service Desk Analyst — US Shift, Hybrid

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: ECI
Full Time position
Listed on 2026-02-24
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading global provider of IT services is seeking a Senior Service Desk Analyst in Manchester. This role involves delivering high-quality desktop support, resolving Level 2-3 service tickets, and interfacing with high-profile financial industry clients. Ideal candidates will have over 3 years of experience in IT support, strong skills in Microsoft Office 365, and a commitment to customer service. This is a hybrid position requiring US shift coverage from 3PM to 2AM GMT, offering a competitive compensation package.
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Position Requirements
10+ Years work experience
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