ServiceNow Technical Project Manager | Hybrid

Position: ServiceNow Technical Project Manager | Hybrid | £88k + bonus
Service Now Technical Project Manager

Competitive package + bonus + flexible benefits

If you've built your reputation in Service Now delivery and you're now operating at that level where you're as comfortable in front of a CIO as you are challenging a solution design, this one's worth a look.

We're working with a well-established transformation consultancy investing heavily in its Service Now capability across the UK. They're looking for a Managing Consultant level Technical Project Manager to lead complex Service Now programmes from strategy through to successful delivery.

This isn't a "status report" PM role. It's for someone who understands the platform properly and can lead with authority.

What you'll be doing

You'll take ownership of end-to-end Service Now delivery across large, multi-workstream programmes. That means shaping scope, managing commercials, overseeing governance and ensuring what's being delivered is technically sound and aligned to client objectives.

You'll sit right between the business and the technical teams, translating executive-level vision into structured roadmaps and practical outcomes. You'll guide teams across modules such as SPM, ITSM, ITOM, HRSD and IRM - not hands-on building daily, but close enough to the detail to challenge design decisions, ensure best practice and protect delivery quality.

You'll lead workshops, align stakeholders, manage risk, drive UAT and oversee the transition into BAU. Alongside core delivery, you'll also contribute to bids, proposals and service development - because at this level, you're helping shape the practice as well as delivering within it.

This is proper transformation work. Operating model shifts. Cloud-aligned Service Now strategies. Complex stakeholder landscapes. The type of programmes that stretch you - in a good way.

What they're looking for

Service Now & Technical Background

5+ years within the Service Now ecosystem
Strong exposure to suites such as SPM, ITSM, HRSD and IRM (ITOM beneficial)
Solid understanding of configuration, integrations and platform governance
Strong grounding in ITIL principles

Delivery Leadership

Experience leading enterprise-scale Service Now programmes
Comfortable across Agile, Waterfall and Hybrid environments
Strong risk management and governance capability
Confident running workshops and managing senior stakeholders

Consulting & Influence

Able to bridge business and technology effectively
Experience coordinating cross-functional delivery teams
Background in consulting or complex, matrix-style environments helpful
Exposure to bids, RFPs or proposition development advantageous

Certifications (nice to have)

Service Now accreditations (CSA and relevant module certs)
ITIL, PMP or PRINCE2

Why this role stands out

You'll be joining a high-performing Service Now practice with real momentum. There's strong leadership, genuine investment in capability, and clear room to progress.

Hybrid working is embedded. Flexibility is normal, not "approved on exception". There's a big focus on professional development - whether that's certifications, leadership growth or expanding into programme-level transformation work.

If you're currently a Senior Service Now PM, Programme Manager, Lead Consultant or Technical Delivery Lead and you're ready for something with more influence and more visibility - this could be that move.

Send your CV in for immediate consideration.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website