Quality Assurance Specialist

Software Tester (Manual QA, with some automation)

Manchester / Hybrid (two days in office)

Permanent : up to £45k

We're working on behalf of a Manchester-based loyalty and rewards platform who are looking for a Software Tester to play a key role in maintaining quality across its digital platforms as the business accelerates delivery across web and mobile.

Predominantly this role will be manual. However they have a Playwright framework in place, so if you have some automation experience, or a desire to upskill in this area, this could be an ideal next more for you.

This role sits within a new team as they bring their engineering function in-house so it's crucial to get the building blocks right from the start. The ideal person will be both technically astute and also inquisitive to how to ensure that their products are scalable and well-tested.

• Creating, maintaining, and executing structured test cases using modern test management tools
• Carrying out smoke, regression, exploratory, black box, and user acceptance testing
• Writing clear, well-structured Gherkin‑style acceptance tests and scenarios
• Validating functionality for web (.NET), mobile applications (React Native), and backend APIs
• Using API testing tools such as Postman or Insomnia to verify backend behaviour
• Working closely with developers to reproduce issues, triage defects, and drive rapid resolution
• Supporting experimentation and CRO initiatives by validating variant behaviour and data integrity
• Contributing to continuous improvement of QA processes, test coverage, and delivery workflows

• 3-4+ years of manual QA experience in a digital or e‑commerce environment
• Experience testing across web, mobile, and API layers
• Strong understanding of modern testing methodologies and structured test case design
• Experience using test management tools such as Test Rail, Zephyr, or qTest
• Hands‑on experience with API testing tools such as Postman

• Experience mentoring or supporting junior QA team members
• Exposure to mobile testing, device‑level testing, or test matrix design
• Familiarity with automation frameworks or an interest in developing automation skills over time

You will be joining during a period of significant change, supporting teams that are delivering new digital products and iterating quickly on live platforms. Quality is taken seriously and QA is seen as a critical enabler of speed, not a blocker.

The environment suits someone who is detail‑driven, curious, and comfortable working in evolving product teams. The business operates hybrid, typically two days in the office, and places strong value on collaboration, shared problem solving, and in‑person teamwork.