Apprentice Professional Services Consultant

Description

As a Professional Services Apprentice at Aareon UK, you will support the delivery of customer onboarding services for the Fixflo and Arthur platforms. You will work closely with experienced Professional Services Consultants to learn how to configure systems, deliver training, and support customers through implementation.

As a Professional Services Apprentice at Aareon UK, you will support the delivery of customer onboarding services for the Fixflo and Arthur platforms. You will work closely with experienced Professional Services Consultants to learn how to configure systems, deliver training, and support customers through implementation.

• This will be a blended delivery, a mixture of Microsoft Teams and face to face. Some training will take place on site and all will be within your working hours
• Ixion Holdings will complete functional skills where necessary and will ensure Health & Safety, British Values and Equality & Diversity is embedded throughout the course

As a Professional Services Apprentice at Aareon UK, you will support the delivery of customer onboarding services for the Fixflo and Arthur platforms. You will work closely with experienced Professional Services Consultants to learn how to configure systems, deliver training, and support customers through implementation.

This role is well suited to someone at an early stage of their career who is interested in developing a strong technical understanding of SaaS products, with a longer-term ambition to move into a Product or Development role. You’ll gain hands‑on exposure to real customer use cases, system configuration, and how product decisions impact customers at scale.

• Support standard onboarding projects under guidance from Senior PS consultants
• Assist with system configuration, data setup, and testing activities
• Help prepare and deliver customer training sessions and onboarding materials
• Maintain accurate project documentation and status updates
• Support go‑live activities and handover to Customer Success and Support

• Progressing could include Customer Success, Account Management, Product Management, Developer or Support

Monday
- Friday, 9.00am- 5.00pm.

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Tech savvy
• Awarness of SaaS products
• Salesforce or similar systems

• GCSE English Grade 4-9/A*-C Desired
• GCSE Maths 4-9/A*-C Desired

Aareon is Europe’s trusted provider of SaaS solutions for the property industry. We operate across six regions in Europe, with more than 13,000 customers with 18 million units.

With locations across Germany, The Netherlands, France, Sweden, Spain and The United Kingdom, we employ more than 2000 people delivering local expertise and partnerships with our customers.

Our mission is more than our work; it’s our passion: connecting people, process and property, bringing the ecosystem closer together. We make digitalisation a reality, helping our customers manage and sustain their properties effectively while providing superior digital experiences for everyone involved.

Embracing the industry’s responsibility, we are dedicated to a more sustainable future. Our commitment encompasses environmental, economic, and social dimensions, empowered by technology that promotes affordable housing and energy efficiency for a brighter tomorrow.