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Global Service Desk Lead: Incident & Expert

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Vix Technology
Full Time position
Listed on 2026-04-28
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Global Service Desk Lead: Incident & Change Expert
Vix Technology is seeking a Service Desk Manager in Manchester, England. In this role, you will lead our UK and US Service Desk teams, ensuring high-quality incident management and continuous improvement within our operations. The ideal candidate will have at least 3 years of experience in a similar role, strong leadership and technical skills, and a commitment to enhancing service desk maturity.

We offer a supportive culture focused on learning, development, and teamwork.
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