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Global Service Desk Leader | Incident & ITIL Expert

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Vix Technology Group
Full Time position
Listed on 2026-04-29
Job specializations:
  • IT/Tech
    HelpDesk/Support, Systems Administrator, IT Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Vix Technology Group, headquartered in Manchester, seeks a proactive Service Desk Manager to lead UK and US teams. This role involves managing performance, ensuring Incident Management adherence, and fostering a customer-focused culture. The ideal candidate has 3+ years in Service Desk leadership, expertise in Incident Management, and strong communication skills. We offer a supportive culture, focus on learning, and a collaborative team environment.

Join us in making a significant impact in public transportation technology.
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