User​/Product Insight Manager

Role:
User Research Insights Manager
Length:
Initial 9-month contract
Day Rate: £650 p/d Inside IR35

Location:

Manchester or London (Hybrid; 1 to 2 days per week onsite)
Travel:
Manchester-based candidates will travel to London roughly once a month for team away days, and vice versa
Security Clearance:
BPSS to start (Must be eligible and willing to undergo SC Clearance)

We’re supporting a major UK Government department looking for a User Research Insights Manager to join their team on a contract basis. This is a newly created position for someone who is a master at turning complex data into captivating stories. Someone who can bridge the gap between heavy technical metrics, qualitative user research, and high-level business strategy.

It is a highly collaborative, strategic position where you will synthesize mixed-method data sources, build influential narratives for C‑suite and Senior Leadership, and coach a team of analysts and researchers to level up their own communication/story‑telling impact.

• Connect the Dots: Synthesize diverse data streams—including quantitative analytics, qualitative user research, behavioural data, and market trends—into clear, cohesive narratives.
• Influence Senior Strategy: Translate highly complex, technical findings into accessible, visually engaging outputs (slide decks, infographics, or immersive briefings) tailored specifically for Senior Leadership.
• Drive a User-Centric Agenda: Work alongside Product Managers, Data Engineers, and Researchers to ensure that evidence‑based, user‑centered insight drives the organization’s core priorities.
• Leave a Legacy: Coach, upskill, and mentor embedded team members on the art of data storytelling, setting high standards and templates for what “excellent insight” looks like.
• Shape the Function: You will proactively spot knowledge gaps, build out the insight agenda, and design new ways of working across a large‑scale, complex ecosystem.

• Big‑Picture Synthesis: Proven experience pulling data from entirely different worlds (numbers vs. human stories) and weaving them into actionable strategic insight.
• Product & UCD Context: A solid grasp of the product management space and User‑Centered Design.
• Complex Enterprise
  
  Experience:
  
  Experience navigating and influencing within large, matrixed, or complex organizations. (Prior Government experience preferred).
• Coaching & Mentorship: Natural ability to upskill and inspire others, using strong stakeholder management to drive cultural change.