Reporting and Insight Analyst

Overview

Are you driven by data and inspired by innovation? In this pivotal role, you'll harness both established and emerging technologies to deliver powerful reporting and actionable insights that shape strategic decisions across the business. Your work will not only drive performance, it will also elevate our internal data culture, build capability and confidence across teams.

As a trusted expert, you’ll:

• Lead the creation of dynamic dashboards, visualisations, and reports that bring clarity to complexity
• Champion intuitive, self-serve analytics tools that empower stakeholders to explore and understand their data
• Advise and influence at all levels of the organisation, translating technical insights into meaningful business outcomes
• Thrive in a fast-paced environment, managing multiple priorities with autonomy and precision

We’re looking for someone who’s not just skilled in data—but passionate about its potential to transform how we work, think, and grow as a business.

• Collaborate across teams to deliver impactful reporting and visualisation solutions, offering insights that guide performance and promote best practices—including intuitive self-service tools.
• Contribute to the evolution of our cloud and on-premise reporting architecture, working closely with data engineers, tech teams, and subject matter experts to enhance our data assets.
• Help define and refine standards, techniques, and tools for reporting and visualisation, supporting consistency and excellence across the data function.
• Champion the adoption of self-service dashboards and analytics, actively engaging stakeholders to boost data literacy and empower smarter decision-making.

What Success Looks Like

• Clear, actionable insights and visualisations that support a data-informed culture across the business.
• Strong, trusted relationships with stakeholders—you're seen as a go-to expert and advisor.
• Agile, responsive delivery that meets tight deadlines and adapts to evolving needs.
• Robust data governance and security practices that reinforce trust and integrity in our data ecosystem.

• Proven experience in a reporting and insights role, delivering value-led outcomes and driving adoption of self-service analytics.
• Hands-on knowledge of cloud and on-premise reporting tools, with a track record of contributing to data asset development.
• Expertise in Power BI (essential), plus familiarity with tools like SSRS, Looker, Tableau, or similar.
• Strong SQL skills (essential), with Python experience a plus.
• Experience using data production tools such as SQL Server Management Studio or Databricks.
• Ability to coach and mentor users in adopting new reporting solutions.
• Comfortable working in agile environments and managing stakeholder expectations from discovery to delivery.

• Pragmatic, delivery-focused mindset with an 80/20 approach to problem-solving.
• Excellent communication skills—you can translate complex data into compelling visual stories.
• Agile delivery capabilities within both traditional and modern project frameworks.
• Solid understanding of data warehousing and dimensional modelling.

• 2–4 years’ experience in a data insights role with a proven track record of delivering transformational reporting solutions.
• Strong grasp of data integration and engineering principles.
• High proficiency in Power BI and SQL; working knowledge of Python or similar data languages.
• Experience with Microsoft Azure is a plus.

Clear Business was founded with a simple yet powerful mission: to make life easier for our customers and more fulfilling for our colleagues. We’re proud to be one of the UK’s leading providers for small businesses, offering a unique one-stop solution for essential services—including Phone, Broadband, Mobile, Water, Gas, Green Electricity, Payment Services, and Insurance.

Over the past 20+ years, our journey has been defined by innovation, growth, and recognition. We’ve earned prestigious accolades such as Investors in People, The Northern Contact Centre Awards 2023, and Learning at Work Week Awards 2023. Most recently, we were honoured with the ‘One to Watch’ award from Best…