IT Business Partner

Overview

Are you an experienced IT professional with a strong background in Microsoft 365 and infrastructure support? Transforming PLC is seeking an IT Business Partner to join our Digital Services team. The role is hybrid, based in Manchester with some travel, and involves supporting and improving technology across a multi‑site organisation.

• Act as the subject matter expert for IT infrastructure, focusing on Microsoft 365, connectivity and site‑based technologies.
• Provide Level 3 support and lead technical problem resolution across the organisation.
• Build strong relationships with stakeholders and act as a trusted advisor on digital services.
• Support secure, resilient and effective IT services across multiple locations.
• Work with third‑party suppliers and internal teams to improve systems and resolve major incidents.

• Strong knowledge of the Microsoft 365 ecosystem and IT infrastructure support.
• Experience in a senior infrastructure, third‑line or similar technical support role.
• Good understanding of networking fundamentals, cyber security and cloud technologies.
• Experience supporting multi‑site environments and managing third‑party suppliers.
• Excellent problem‑solving skills and the ability to communicate clearly with technical and non‑technical stakeholders.
• Experience in healthcare or social care environments would be an advantage.

• Competitive salary and benefits package.
• Hybrid working with flexibility aligned to business needs.
• Opportunities for professional development and career growth.
• A collaborative and supportive working environment.