System Analyst
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-06-03
Listing for:
Reed
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
Systems Analyst, Database Administrator, IT Support, Data Analyst
Job Description & How to Apply Below
Location:
Norwich (Hybrid, 3 days minimum on site) Salary: £ REED Technology are supporting a well-established organisation in their search for a Systems Analyst to join their Finance Systems team. This is a fantastic opportunity for someone with strong ERP application support experience to take ownership of a core business system, supporting users, resolving issues, and contributing to ongoing system development and improvement.
The role is centred around Dynamics 365 (Finance & Operations) , but experience with other large-scale ERP systems will also be considered.
Key Responsibilities Provide 2nd / 3rd line support for a core ERP system (Dynamics 365 F&O) Act as a key point of contact between end users, internal IT teams, and external support partners Investigate and resolve system issues, carrying out root cause analysis to prevent recurrence Manage and prioritise a queue of support tickets (approx. 10–15 per day) Carry out system configuration tasks (e.g. user setup, dimension changes) Support system upgrades, testing, and releases Work proactively with the business to identify training needs and recurring issues Assist in the development of reports and system documentation Deliver and support end-user training where required Skills & Experience Required Proven experience in application or systems support (2nd line or above) Experience supporting a large ERP system (e.g. Dynamics 365, Net Suite, SAP, Oracle) Strong troubleshooting and analytical skills with a focus on root cause resolution Ability to manage and prioritise multiple support requests Experience working in a user-facing support environment Strong communication skills with both technical and non-technical stakeholders
Desirable Experience
Experience with Microsoft Dynamics 365 Finance & Operations Exposure to Azure integration services or system integrations Understanding of database structures or data flows Experience supporting finance-related systems or working closely with finance teams If you have the skills and experience to carry out the role highlighted above, and this is a role of interest, please apply using the link provided.
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