IT​/Tech Technician, IT Support

Position: Technician 3
Join a leading independent technology and services provider as a technician 3. Job Overview:
We are seeking SC-cleared Deployment Engineers to support the Project Manager on-site as part of project, a large-scale Windows 11 laptop refresh programme. The role will involve deploying new devices, providing hands-on desk side support, and assisting end users with any post-deployment issues to ensure a smooth transition with minimal disruption.

Location:

RNAS Culdrose - Helston Daily Rate: £19.85/hr PAYE, £25.75/hr UMB Contract Length: 02nd July 2026 till 23rd July

Key Responsibilities:

Deploy and configure Windows 11 laptops in line with project build standards Perform device setup, imaging, application installation, and user handover Provide on-site desk side support to end users during and after deployment Troubleshoot and resolve issues related to:
Windows 11 OS User profiles and access Connectivity, peripherals, and applications Work closely with the Project Manager to meet rollout schedules and priorities. Escalate complex issues to relevant support teams where required Accurately record deployments, issues, and resolutions Ensure devices meet security, compliance, and asset management requirements

Key Requirements:

Proven experience in Windows laptop deployments or refresh projects Strong working knowledge of:
Windows 10/11 Desk side / End User Support Device configuration and troubleshooting Experience supporting users in busy on-site environments Ability to communicate clearly with non-technical users Comfortable following structured rollout processes and procedures Additional Information:
Active SC Clearance (must be current) Willingness to work on-site throughout the deployment Strong customer service and professional approach

How to Apply:

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

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