Functional Consultant; Dynamics 365​/Power Platform

Overview

Position:
Functional Consultant – Dynamics 365 / Power Platform / Copilot Studio.

Location:

Manchester.
Salary: £50,362 – £59,170 per annum.
Hybrid – minimum 2 days in office.
Permanent.

• Design, build and deliver solutions using Dynamics 365, Power Platform and Copilot Studio.
• Own a portfolio of change and manage delivery from concept to release and support.
• Work closely with stakeholders to translate business needs into effective, scalable solutions.
• Act as technical authority for your solutions, resolving issues and guiding best practice.
• Champion system adoption, governance, data quality and continuous improvement.
• Collaborate with stakeholders to specify clear requirements aligned to business objectives, with defined benefits.
• Translate requirements into best‑practice solution designs and advocate Power Platform usage.
• Deliver customisations, configurations and implementations using a low‑code/no‑code approach.
• Project‑manage portfolio of changes, own end‑to‑end delivery.
• Act as escalation point for front‑line support team, progress issues to resolution.
• Matrix‑manage resources (BAs, testers, support execs) and mentor team members.
• Coordinate overall pipeline delivery using Azure Dev Ops.
• Support the cost‑effective use of systems and maintain data quality and integrity.
• Assess new release functionality for impacts, risks and opportunities.
• Maintain strong relationships with internal and external partners.
• Support application maintenance, ensuring systems remain efficient and streamlined.
• Deputise for Senior Functional Consultants when required.
• Maintain compliance with AQA’s policies and legal/regulatory requirements.
• Drive continuous improvement of solutions and service.

• Experienced Dynamics 365 Power Platform professional with strong hands‑on experience building solutions.
• Excellent communication skills – able to collaborate, challenge and influence stakeholders of all levels.
• Proven ability to interpret high‑level business needs and turn them into detailed technical specifications.
• Experience managing issues, risks and problems from identification through to resolution.
• Project management skills using standard methodologies (Agile, etc.).
• Deep knowledge of Dynamics 365, Power Platform, Copilot Studio and related Azure environment.
• Strong understanding of data management principles and application to software.
• Agile and resilient – able to make pragmatic decisions and deliver at pace.
• Understanding of ITIL principles (certification desirable).
• Microsoft Professional certification desirable.
• Experience driving change in a complex organisation through cross‑organisational collaboration.
• Step‑up mindset, sound judgement, accountability.
• Team player, able to mentor, motivate and train others.

• Private medical insurance.
• Fantastic pension scheme (up to 11.5% employer contributions).
• 35‑hour working week.
• 25 days annual leave plus additional office closure days in December and bank holidays.
• Opportunities to join various network groups (LGBTQ+, neurodiversity, disability, women, wellbeing, ethnic minority, etc.).
• Extensive online learning platform.
• Paid days for volunteering.

AQA is an independent charity committed to advancing education. We celebrate diversity and promote equity and inclusion. AQA is an equal opportunity employer, offering a diverse workplace for individuals of all backgrounds.

Reasonable adjustments:
If you require reasonable adjustments during application, interview or the role, please contact Faye Harrison (she/her) at

Smart working: AQA operates a smart working model, allowing colleagues to work from two days a week in one of our offices across England.

We are actively seeking applicants from all backgrounds and lived experiences.