IT Manager

IT Manager

Department: G&A

Employment Type: Permanent - Full Time

Location: Manchester

Hybrid - 3 days in office of which 1 day in our Alderley Park office

CMap builds software that helps project-based businesses — consultancies, agencies, engineering firms — win, deliver and manage work profitably. Our platform is used by teams across the globe, and we re growing.

We re proud of our product. But we re prouder of our culture. At CMap, everyone has a voice, ideas are genuinely heard, and the team looks out for each other. Think open offices, no politics, regular socials and a leadership team that listens. If you ve worked somewhere like that before, you ll know how rare it is.

We re looking for an IT Manager to take full ownership of CMap s internal IT function. This is a hands-on, player-manager role — you ll run the day-to-day IT operation, lead our IT Analyst, and be the business owner of our ISO 27001 accreditation and Cyber Essentials Plus certification.

Reporting directly to the Technology and Infrastructure Director, you ll be a key voice in technology decisions and have real scope to shape how IT runs  s not a maintenance role — it s an ownership role.

• Running IT Day-to-Day
• Leading operations across hardware, software, identity, networking and endpoints.
• Staying hands-on — resolving escalated incidents and keeping the business running smoothly.
• Administering and improving Microsoft 365, Azure Identity, Intune, Defender and Cisco Meraki.

• Owning Information Security
• Acting as business owner of CMap's ISO 27001 ISMS — audits, controls, risk register, the lot.
• Leading the annual Cyber Essentials Plus certification and owning the BSI relationship.

• Leading the Team
• Line-managing and developing our IT Analyst.
• Building a function that runs well whether you re in the room or not.

• Contributing to Strategy
• Working with the CTO on IT roadmap and strategy.
• Managing vendor contracts and leading IT projects including new tooling rollouts.

• Experience leading IT operations in an enterprise software or SaaS environment.
• Real, hands-on ISO 27001 ISMS and Cyber Essentials Plus experience.
• Strong technical skills across Microsoft 365, Azure Identity, Intune, Defender and Cisco Meraki.
• A track record of managing or developing a small technical team.
• Confident communicator — comfortable with auditors, vendors and senior stakeholders.
• Calm under pressure, well-organised and able to balance the urgent with the important.

• Private medical & dental insurance: Supporting your health and wellbeing with access to private care.
• Life assurance: Providing extra financial security for you and your loved ones.
• Help@Hand: 24/7 support for your health and wellbeing.
• Enhanced parental leave: Offering time and support when it matters most.
• Reward Gateway: Access to discounts on a wide range of everyday purchases.
• Team outings and events: Regular chances to connect and unwind.
• Manchester city-centre office: A modern brand new space in the heart of Manchester with great facilities.