Head of Technical Delivery

Head of Technical Delivery [Manchester - Hybrid]

About Finova

Finova is the UK’s largest financial services technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400+ brokers to stay ahead in a competitive market.

Built on open architecture and backed by deep industry expertise, our platform is designed to scale. Each year, we process over £50 billion in loans, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts.

Be part of a team that’s driving innovation, enabling growth and shaping the future of UK lending.

For Lenders

Finova offers a flexible, modular technology suite designed to help lenders move faster, scale efficiently and deliver standout digital experiences.

Financial Institutions use Finova to launch products faster, process applications up to 50% more efficiently and reduce operational costs — all while staying fully compliant in a fast-moving market.

About the Role:

The Head of Technical Delivery is a high-impact leadership position accountable for the execution of Finova’s most complex technical solutions. You aren't just managing timelines; you are the architect of our delivery engine. This role provides the strategic oversight and governance necessary to ensure that technical delivery outcomes are high-quality, predictable, and cost-effective. By evolving our operating models and fostering a culture of excellence, you ensure that our technical delivery is a competitive advantage for the business.

About you:

You are a master of creating clarity out of chaos. You possess the rare ability to navigate deep technical complexities while maintaining a laser focus on commercial outcomes and human-centric leadership.

• An Expert Orchestrator:
  You have proven experience leading technical delivery in large-scale, complex engineering environments.
• A Modern Practitioner:
  You have a deep understanding of Agile at scale, Dev Ops, and modern software engineering life cycles.
• A Strategic Influencer:
  You Maintain transparent communication with senior stakeholders, providing insights, updates, and recommendations.
• A Culture Builder:
  You are committed to fostering psychological safety, empowering teams to innovate and experiment without fear of failure.
• A Coach and Mentor:
  You are passionate about scaling capability and developing the next generation of delivery professionals.
• Commercially Grounded:
  You are experienced in managing multi-million-pound delivery portfolios and optimizing resource allocation.
• Build and lead a multi-disciplinary delivery organisation, including Technical Delivery Managers and Business Systems Analysts.
• Driven by Maturity:
  You aren't satisfied with "done"—you are motivated by measurable improvements in delivery speed, quality, and predictability.

What will you be doing?

As the engine room of our technical execution, you will lead a multi-disciplinary organization to turn strategy into reality.

• Leading the Function:
  Providing strategic leadership across all technical delivery units, ensuring cross-functional alignment and downstream client success.
• Designing Frameworks:
  Defining and evolving the delivery operating models and governance structures that dictate "how we work."
• Translating Strategy:
  Partnering with Sales, Product and client delivery to turn high-level roadmaps into executable, realistic delivery plans.
• Ensuring Predictability:
  Driving high-quality outcomes through rigorous planning, forecasting, and proactive risk management.
• Advocating for Modernity:
  Championing the adoption of CI/CD, Agile at scale, and continuous improvement practices.
• Empowering the Org:
  Leading and recruiting a team of Technical Delivery Managers and Business Systems Analysts, fostering high performance and accountability.
• Reporting with Transparency:
  Maintaining clear, data-driven communication with senior stakeholders, providing insights that influence business direction.

What We Offer:

• Hybrid working. Work in a hybrid way that suits you. Our model is primarily office-based, with flexibility to…