EUC engineer; FTC

Rotork is a market-leading global provider of mission-critical intelligent flow control solutions for oil & gas, water and wastewater, power, chemical process and industrial applications. Rotork helps customers around the world to improve efficiency, reduce emissions, minimize their environmental impact and ensure safety. The Group employs about 3,300 people, has assembly facilities in 17 locations and serves 170 countries through a global service network.

We’re looking for an EUC Engineer to support the global rollout of Microsoft Dynamics 365 (D365). You’ll play a key role in ensuring all users—from multiple international sites—have the right devices, fully configured and ready to go.

• Configure, deploy, and support end-user devices (laptops, desktops, printers, handheld scanners)
• Build and maintain a standard catalogue of approved EUC hardware
• Gather and validate device requirements with stakeholders across sites
• Provide input on device standards, configurations, and deployment plans
• Support on-site setup, testing, go-live, and early life support (including travel when needed)
• Ensure partner devices (e.g. SI and BI teams) are correctly configured and secure
• Troubleshoot issues during deployment to minimise disruption
• Produce clear documentation and handover to support teams
• Collaborate with security, infrastructure, and D365 teams to meet performance and compliance standards

• Experience in EUC, desktop support, or IT deployment in enterprise environments
• Strong hands‑on skills with Windows devices, printers, and scanning equipment
• Exposure to large‑scale rollouts or transformation programmes
• Experience with device imaging and tools like Intune or Endpoint Manager
• Ability to manage hardware standards and documentation
• Strong problem‑solving and communication skills
• Willingness to travel internationally
• Experience in global or multi‑site IT environments
• Knowledge of Intune, Autopilot, SCCM or similar tools
• Experience with handheld devices in warehouse/retail settings
• Familiarity with ITIL and early life support practices
• Experience supporting third‑party/partner devices

• Analytical and detail‑oriented
• Strong communicator with stakeholders at all levels