Data Analyst - Customer & Product Analytics

Job Title: Data Analyst - Customer & Product Analytics
Location: Manchester (2 days in Office
Contract: 6 Months (Extension Likely)
Payrate: 50 - 66 Per Hour

We are partnering with a leading global digital platform in the travel and mobility space, looking for a Data Analyst to join their Customer & Product Analytics team.

This role sits within a fast-growing business unit focused on enhancing end-to-end travel experiences, including areas such as ride-hailing, rail, and airport transfers. You will play a key role in using data to improve customer journeys and influence product decisions at scale.

• Analyse large and complex datasets to generate actionable insights
• Design and deliver scalable reporting, dashboards, and data solutions
• Partner with cross-functional teams including Product, Engineering, and Business stakeholders
• Conduct A/B testing and experimentation to evaluate product and feature performance
• Build and maintain high-quality datasets for advanced analytics
• Translate technical findings into clear, business-focused insights
• Support and mentor junior analysts within the team

• Proven experience in Data Analytics or a similar role
• Strong SQL skills and experience with Python / Py Spark
• Experience with data visualisation tools (e.g. Tableau, Power BI)
• Hands‑on experience with A/B testing and experimentation
• Familiarity with customer analytics tools (e.g. Google Analytics, Adobe Analytics)
• Strong stakeholder management and communication skills
• Ability to work independently and manage multiple priorities

• Background in Statistics, Econometrics, Mathematics, or a related field
• Experience in product‑led, e‑commerce, or customer‑centric environments