Head of Cloud Infrastructure

We are PXC, the UK’s largest provider of wholesale connectivity. Our vision is to be the UK’s #1 wholesale platform, a one-stop shop provider of connectivity, voice, cloud and security underpinned by the UK’s most robust, secure, resilient and reliable network.

Born from the combination of Virtual1 and Talk Talk’s wholesale services and national network business, we operate across our 3 core sites (Salford, London and Skopje, North Macedonia).

Our mission is clear, to be the UK’s best company to work for and best to work with. We believe this success is driven by the power of our employees. We empower our people to become true experts in their field who embody our values every day: we care; we challenge; we commit.

PXC's technology platforms are moving towards being increasingly cloud centric. To support this evolution, our Cloud Infrastructure Function ensures the appropriate governance and operational focus, working with the delivery functions ensuring that we are using both the public cloud and our internal cloud Infrastructure efficiently, securely and cost effectively. This is a critical role that will ensure that PXC evolve their technologies in line with the Technology Strategy and market practices, whilst maintaining cost effectiveness which is critical as a value provider.

You will lead and engage a high performing team that delivers cultural change and best practice across the organisation.

• Responsible the Cloud Infrastructure Function, ensuring the appropriate governance and approvals are in place to align architectural strategy/designs, costs and operational performance.
• Ensuring that cloud governance is embedded as part of the Software Delivery Lifecycle (SDLC).
• Responsible for maintaining the security, operational effectiveness and costs of our cloud platforms.
• Running continual service improvements ensuring we are operating optimally.

• Leads and develops a high performing team of Engineer’s and Cloud SME’s.
• Implement appropriate governance and guardrails to ensure ongoing success of the function.
• Build a reporting dashboard, that monitors the delivery of ongoing operational performance metrics.
• Running continual service improvements ensuring we are operating optimally.
• Runs an education programme to ensure all key stakeholders are aware of new cloud processes and governance, including responsibilities and consequences to their function.
• Identifies critical stakeholders and ensures there is an ongoing communication and education plan to ensure the success and awareness of cloud framework, technologies and architecture. Translates comms/engagement strategies into specific activities and deliverables.
• Facilitates open communication and discussion between stakeholders, acting as a single point of contact by developing, maintaining and working to stakeholder engagement strategies and plans. Facilitates business decision-making processes. Captures and disseminates technical and business information.
• Maintaining a focus on the external environment to stay aligned to emerging technologies. Assesses and documents the impacts, threats and opportunities to the organisation. Inputs to the future Technology Strategy and technology roadmaps.
• Educate the Tech & Security and broader business community on emerging technologies, implications and use cases, building a culture of ongoing continuous improvement.

• High level ability to diagnose business problems and construct effective resolutions to these problems.
• High attention to detail and ability to deliver against an operational set of KPI’s
• Strong relationship management and emotional intelligence skills to understand needs and communicate effectively to all levels in the business.
• Influencing cross-organisational teams to collaborate and drive recommendations for continual improvement across the platforms.
• Strong people leadership skills, with a proven ability to lead and inspire high performing teams.

• Our hybrid working policy offers you flexibility to work from…