Programme Manager

We are looking for an experienced Programme Manager to lead Tech Fwd, Softcat’s strategic internal technology transformation programme. You will oversee governance, coordination and delivery of a complex, multi‑workstream programme aligned to strategic objectives and a modern, product‑led operating model. Your experience will combine waterfall delivery with practical Agile knowledge, enabling you to operate effectively across both approaches.

• Establish and maintain programme‑level plans, roadmaps, governance artefacts and reporting.
• Coordinate delivery across multiple projects and work streams, managing interdependencies and sequencing.
• Own programme‑level governance, ensuring delivery remains aligned to agreed scope, priorities, timelines and funding approvals.
• Maintain oversight of programme budgets and forecasts, working with Finance and delivery leads to track spend and manage variance.
• Provide clear, consolidated programme status and financial reporting to senior stakeholders and governance forums.

• Identify, document and manage programme‑level risks, issues and dependencies.
• Assess the cost and funding impact of risks, delays and proposed changes across the programme.
• Ensure change is assessed holistically, with clear understanding of impacts on delivery, cost, timelines and benefits.
• Support senior stakeholders with clear options, impacts and recommendations to enable effective decision‑making.

• Act as a primary point of contact for senior business and technology stakeholders for the programme.
• Facilitate programme‑level governance forums, steering groups, decision points and financial performance reviews.
• Translate strategic objectives into clear delivery outcomes and priorities.
• Actively manage stakeholder expectations and resolve conflicts or competing priorities.

• Apply appropriate delivery approaches (Agile, Waterfall or hybrid) at programme scale in line with Softcat frameworks.
• Promote consistent governance standards, delivery assurance and transparency.
• Identify systemic delivery challenges and drive continuous improvement across the programme.
• Coach and support Project Managers and delivery leads as required.

• Proven experience leading or coordinating complex IT or business change programmes with budgetary accountability.
• Strong understanding of programme‑level governance, planning and delivery controls.
• Excellent communication and stakeholder management skills, including engagement with senior leaders.
• Experience managing cross‑project risks, dependencies and change at scale.
• Ability to work confidently across business and technical teams in a fast‑paced environment.
• A structured, outcome‑focused mindset with strong judgement and decision‑making capability.

• Hybrid working.
• Flexible working hours – flexing the times you start and finish during the day.
• Flexibility around school pick‑up and drop‑offs.
• Support or adjustments for candidates with disability or neurodiversity.