Onsite Service Desk Analyst Smart Metering ITIL
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-06-15
Listing for:
EXL
Full Time
position Listed on 2026-06-15
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support, IT Business Analyst
Job Description & How to Apply Below
EXL in Manchester is seeking a Service Desk Analyst to deliver high-quality IT support to service users and stakeholders. This role requires expertise in managing ticketing systems like Remedy and Service Now, along with excellent problem-solving and technical troubleshooting skills.
The ideal candidate will have a strong understanding of smart metering networks and the ability to thrive under pressure. Additionally, they will enhance IT service management and delivery through effective collaboration and clear communication.
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