Project Manager - Technology & Business

Position: Project Manager - Technology & Business Change
Project Manager

Manchester | Hybrid Working

A growing organisation is looking to appoint a Project Manager to support the delivery of a broad and varied portfolio of technology and business change initiatives across the wider business.

This role requires a genuinely well rounded Project Manager (Tech & Business Change) with experience operating across multiple areas of technology and transformation, rather than someone focused purely on a single technical discipline or isolated delivery environment.

The successful individual will work across a wide range of initiatives including CRM and business application projects, infrastructure and end user technology upgrades, operational systems improvements, integrations, software related change, data initiatives, process optimisation and wider transformation programmes.

The environment is fast moving and highly collaborative, with projects often spanning both technical and operational teams. The role requires someone comfortable bridging the gap between technology and the wider business, ensuring projects are delivered successfully whilst also driving user engagement, operational adoption and long term value realisation.

There is also a strong stakeholder management element to the role. The successful candidate will need the confidence, credibility and gravitas to operate effectively with senior leadership teams, challenge where appropriate, manage expectations and provide clear communication around project delivery, risks, priorities and outcomes. Executive presence and the ability to build trust across both technology and operational stakeholders will be critical.

Key responsibilities:

End to end ownership of projects across the full delivery lifecycle from initiation and planning through to rollout, adoption and transition into BAU
Delivering a varied portfolio of technology and business change projects across CRM, applications, infrastructure, systems, operational technology and process improvement
Managing multiple concurrent projects with competing priorities across different business functions
Coordinating internal IT teams, operational stakeholders, external suppliers and third party delivery partners
Building and maintaining detailed project plans, governance packs, status reporting, budgets, RAID logs and delivery timelines
Supporting requirements gathering, solution design discussions, testing, rollout planning and user engagement activities
Ensuring business readiness, stakeholder alignment and successful operational adoption of new systems and processes
Managing supplier relationships and ensuring third party deliverables remain aligned to agreed timelines and outcomes
Driving clear communication across both technical and non technical audiences, ensuring stakeholders remain informed and engaged throughout delivery
Providing regular updates to senior leadership teams, with the ability to communicate delivery progress, risks and priorities in a clear and commercially aware manner
Identifying delivery risks, dependencies and challenges early, whilst driving appropriate mitigation plans and escalation where required
Supporting continuous improvement across project delivery standards, governance and operational execution
The successful candidate will likely bring:

Proven experience delivering a range of IT and business change projects within a complex in house environment
Experience working across multiple technology areas including CRM platforms, business systems, infrastructure, end user technology, software delivery and operational change
Strong understanding of how technology initiatives impact operational processes, users and wider business performance
Confidence operating across both technical and business facing stakeholder groups
Strong stakeholder management capability with the executive presence to engage effectively with senior leadership teams
The ability to influence, challenge and build credibility across all levels of the organisation
Strong project governance, planning and delivery management capability
Experience managing multiple concurrent projects within fast paced and evolving environments
A proactive and adaptable approach with the ability to…