IT Business Coach

Job Title: IT Business Coach — ICT Apprenticeships

Salary: £38,000 – £45,000 Location: Remote / Hybrid (London or Manchester — 4 days in office per year)

Contract: Permanent, Full-Time (37.5 hrs/week)

The Role

A well-regarded IT and digital apprenticeship provider is hiring an IT Business Coach to support learners on ICT Level 3 apprenticeship standards. This is a remote-first, one-to-one coaching role — ideal for someone who has come out of an IT or technical support background and wants to use that experience to develop the next generation of tech professionals.

You'll manage your own caseload of apprentices, working closely with employers to shape development plans, track progress, and prepare learners for their end-point assessments.

What You'll Be Doing

• Coaching and developing apprentices through the ICT Level 3 standard, covering technical support, troubleshooting, security, infrastructure, and stakeholder communication
• Working with employers and apprentices to plan projects that meet the standard in full
• Conducting regular reviews, setting targets, and tracking learner progress on One File
• Preparing learners for EPA — both the professional discussion and practical demonstration
• Embedding Functional Skil...