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Senior IT Incident & Insight Leader
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-06-19
Listing for:
Lorien
Full Time
position Listed on 2026-06-19
Job specializations:
-
IT/Tech
Change Management
Job Description & How to Apply Below
Lorien is seeking a Senior Manager – Major Incident & Insight to lead group-wide incident and service insight capabilities. In this senior leadership role, you will provide calm, authoritative leadership under pressure while driving operational excellence in a complex IT service environment.
To excel, candidates should have significant experience in Major Incident and Problem Management, with essential banking industry exposure, and a deep understanding of ITIL practices. This role encourages shaping long-term service stability through effective governance and continuous improvement.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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