Business Analyst

Salary: £30,000 - 70,000 per year

• Proven business analysis experience across IT, digital, or change projects
• Experience in the public sector, government, local authority, healthcare, education, blue light, housing, or another regulated environment
• Strong stakeholder engagement and requirements gathering skills
• Experience working with suppliers, contractors, or wider project teams
• Knowledge of BA tools, project governance, benefits realisation, and service improvement
• PRINCE2 or equivalent project experience
• ITIL Foundation V4
• Strong MS Office and SharePoint skills

• Gather, analyse, and document business requirements
• Support IT, digital, and service transformation projects
• Create work packages, process documentation, user stories, and requirements specifications
• Work with stakeholders across operational, technical, and senior leadership teams
• Support benefits tracking, quality assurance, budget monitoring, and project governance
• Contribute to enterprise architecture and best-practice BA standards
• Supervise or guide BA teams, contractors, and suppliers where required

• Support
• ITIL
• Share Point

We are recruiting an experienced IT Business Analyst to support a range of digital, technology, and service improvement projects within a public sector environment. We work closely with stakeholders, project teams, technical specialists, and suppliers to deliver effective change in a structured, governance-led setting where quality, value for money, and service outcomes are key. This is a full-time, permanent role based in Manchester with 2–3 days on site, offering a salary of £41,000 plus excellent benefits.

This is a great opportunity to contribute to meaningful public service transformation while developing your career in a supportive, collaborative environment.