Junior SuccessFactors Support Administrator

Junior Success Factors Support Administrator

Location:

Portsmouth, GB, PO6 3EN
. Warrington, GB, WA3 6YD
. Westminster, London, GB, W1U 1QX
. Bristol, GB, BS16 1EJ
. Leicester, GB, LE3 1UF
. Rosyth, Dunfermline, Kirkcaldy, GB, KY11 2YD
. Devonport, Plymouth, GB, PL1 4SG

Onsite or Hybrid:
Hybrid

Job Title: Junior Success Factors Support Administrator

Role Type: Full time / Permanent

Compensation: Competitive Salary + Benefits

Role : SF74005

As Junior Success Factors Support Administrator, you’ll play a vital role in supporting and improving one of our core people systems. Working within our SAP Application Management Services team, you’ll help keep our Success Factors platform running smoothly, ensuring our people across defence, aerospace and engineering can focus on delivering critical work that protects the UK and beyond. This is an exciting opportunity to build a career in SAP and HR systems, gaining hands‑on experience in a global organisation.

Day‑to‑day responsibilities include:

• Supporting incident and service request resolution in collaboration with Service Desk and AMS teams
• Performing triage to ensure issues are routed to the right technical or business specialists
• Testing fixes, enhancements and new functionality before release
• Investigating system issues and recommending solutions for continuous improvement
• Creating reports, work orders and documentation to support system performance

• Experience in a Service Desk or technical support environment
• Ability to manage multiple tasks and priorities effectively in a fast‑paced setting
• Skill in resolving issues and analysing problems with a structured approach
• Strong interest in SAP, Success Factors or HR systems
• Ability to apply processes and work within defined methodologies

• A degree in Human Resources, Information Management, IT or a related field, or equivalent practical experience

The successful candidate must be able to achieve and maintain Standard (BPSS) and Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. Your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held.

• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva Digi Care+
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10‑days special paid leave
• Holiday Trading allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement (opening February to March annually)
• ‘Be Kind Day’ enables employees to take one working day’s paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email car with the subject header “Reasonable adjustments requirement”. We’re committed to building an inclusive culture where everyone’s free to thrive.