Desktop Support Engineer

Location: Trafford Park

I’m supporting one of my clients in Huddersfield who are looking to add a Desktop / EUC Support Engineer to their internal IT team. This is a hands-on, onsite role supporting users across the business, so it suits someone who enjoys being visible, helpful and the go-to person for day-to-day IT support.

What you’ll be doing :
Providing 1st/2nd line support across Windows, M365, Teams and core business applications Managing user accounts, permissions and access (AD / Azure AD / M365) Supporting hardware, desktops, laptops, mobile devices and peripherals Handling joiners, movers and leavers processes Troubleshooting network, connectivity and printing issues Escalating to senior engineers or external partners where required Maintaining documentation, asset records and IT processes Supporting office-based users and resolving issues face-to-face

What we’re looking for:

Experience in a Desktop Support / 2nd Line / EUC role Strong knowledge of Windows 10/11, M365, Teams and basic networking Confident supporting users onsite and resolving issues directly Good communication skills and a customer-focused approach Ability to prioritise, stay organised and work well under pressure If you’d like to be considered, please apply with your CV and I’ll be in touch.