More jobs:
CRM & AI Systems Specialist
Job in
salford, Manchester, Greater Manchester, M9, England, UK
Listed on 2026-06-22
Listing for:
Gordon Hoffman Solicitors
Full Time
position Listed on 2026-06-22
Job specializations:
-
IT/Tech
CRM System, Business Systems/ Tech Analyst, Data Analyst
Job Description & How to Apply Below
CRM & AI Systems Specialist
Full-time | Office / Hybrid
Gordon Hoffman Solicitors
Gordon Hoffman Solicitors is a growing UK legal and financial claims business focused on fraud and APP scam claims.
We are looking for a technically minded systems and automation specialist to help us build and manage modern operational workflows across CRM, AI tools, analytics and automation systems.
This is a hands-on role working closely with management to improve internal systems, automate processes and support future AI-assisted operations.
Key Responsibilities
* Manage and improve Hub Spot CRM systems and workflows
* Build and maintain integrations between platforms and APIs
* Support implementation of AI-assisted operational workflows
* Help integrate AI and automation systems into operational processes
* Manage analytics, tracking and reporting systems
* Support reporting, automation and operational efficiency
* Assist with technical setup of accounts, subscriptions and integrations
* Work with management on future system scalability and operational improvements
* Support website, tracking and technical troubleshooting when required
Ideal Skills & Experience
We are looking for somebody with experience in several of the following:
* Hub Spot CRM
* APIs and system integrations
* Google and Meta tracking & analytics systems
* Automation workflows
* AI tools and integrations
* JavaScript / technical web understanding
* CRM systems and operational workflows
* Data and analytics mindset
* Problem-solving and independent thinking
Experience with any of the following would be an advantage:
* Microsoft ecosystem (Azure, Dynamics 365, Power Platform)
* Big Query
* SQL
What We’re Looking For
* Strong technical and analytical mindset
* Ability to solve operational and systems problems
* Organised and proactive approach
* Good communication skills
* Comfortable working across multiple systems and platforms
* Interested in AI, automation and operational technology
Job Type
* Full-time
* Office / Hybrid
* Long-term opportunity with growing business
Salary:
Competitive and dependent on experience.
Pay: £40,000.00-£60,000.00 per year
Benefits:
* On-site parking
Work Location:
Hybrid remote in Salford M50 3SG
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