Interaction Designer

Location: Hybrid (1 day per week required onsite in Manchester)

Contract Type: Permanent/ or initial 12-month Fixed Term Contract (FTC)

Employer: Amber Labs – Digital Consultancy

Clearance: Active SC Clearance preferred, but SC Eligibility accepted

Start Date: Immediate

At Amber Labs, we are a cutting‑edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients.

Our teams consist of highly skilled engineers, designers, analysts, and consultants dedicated to building world‑class digital services for government and enterprise clients.

We are seeking an experienced Interaction Designer to support a major digital delivery programme for the Department for Work and Pensions (DWP).

This role sits within a large, multidisciplinary delivery environment and requires a designer who can contribute effectively from day one within GDS-aligned teams
. The successful candidate will work closely with:

• UCD professionals
• Business Analysts
• Developers
• Product and delivery teams

The role requires strong experience designing accessible, user-centered public services within government environments, with a particular emphasis on interaction design, prototyping, and delivery in the discovery phase
.

• Design and iterate accessible, user-centered service interactions
• Develop and maintain prototypes using the  Prototype Kit
• Collaborate closely with:
  User Researchers, Content Designers, Business Analysts and Developers
• Contribute to:
  Discovery activities, Design workshops, as well as Service mapping and ideation sessions
• Translate user needs and research insights into:
  Interaction patterns, Prototype journeys and Service improvements
• Ensure all designs align with: GDS standards, Accessibility requirements and best practice interaction design principles
• Support and guide less experienced team members where required

• Ability to create:
  User flows, Service interactions and Wireframes and prototypes.
• Strong understanding of:
  Interaction patterns, Information architecture and Form and transactional service design.
• Ability to:
  Translate research findings into design solutions and Iterate designs rapidly based on feedback and testing.

• Proven hands‑on experience using the Prototype Kit
• Ability to:
• Build and iterate front-end prototypes efficiently
• Create realistic service journeys aligned to GDS standards
• Experience must be demonstrated through previous government project delivery

• Strong experience working within UK Government digital delivery environments
• Deep understanding of:
• Government Digital Service (GDS) standards and service patterns
• Accessibility requirements (WCAG)
• Experience working within:
• Cross‑functional Agile teams
• UCD‑led delivery environments

• Be part of a dynamic and innovative team, with opportunities for professional growth and development
• Competitive salary and benefits package
• Opportunity to shape and influence asset management strategy in a fast‑paced environment
• Join a rapidly expanding start‑up where personal growth is part of our DNA
• Benefit from a flexible work environment focused on deliverable outcomes
• Receive private medical insurance
• 25 days of annual leave plus UK bank holidays

Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. We celebrate individuality and believe that different perspectives drive innovation. Every colleague is valued, respected, and supported to thrive.