NdLine Infrastructure Engineer​/Analyst

Job Description

2nd Line Infrastructure Engineer / Analyst - £40k + benefits

Technologies: Networking, Switches, Net App, Cisco UCS, Firewalls, VMWare, Hyper-V, SAN, Storage, Cloud

We are looking for an experienced infrastructure professional with a strong background in networking, storage and virtualization. Candidates should be customer focused, proactive, and eager to work with emerging technologies including cloud.

About the role: Office based in Manchester, part of a small team. You will handle complex technical escalations, provide root-cause analysis, and deliver solutions across LAN/WAN, VMWare/Hyper-V, Net App, UCS, firewalls and related services.

Key Responsibilities:

• Support multi-site technical environments (LAN, WAN, Microsoft, VMWare, Networking, SAN)
• Own escalated issues as 3rd-line support and resolve queries within SLA
• Resolve configuration & deployment issues, manage core IT infrastructure operations through monitoring and maintenance
• Ensure 3rd-party applications run efficiently across all platforms, provide root-cause analysis to any problems
• Maintain good working relationships with colleagues, other departmental members and suppliers
• Perform on-call support as required (with allowance and overtime)

Essential Technical

Skills:

• Network Security technologies (proxy, content filtering, IPS/IDS)
• VMware / Hyper-V – solid understanding
• SAN (any version) – preference for Net App
• Networking fundamentals (TCP/IP, switches, routers, wireless)
• Backup software – Veeam preferred
• Storage replication and multi-site deployments

Benefits:

• Salary up to £40k
• Pension
• Child vouchers
• On-call allowance and overtime pay Birthday off as holiday

We are an equal opportunities employer. Applications will be considered on merit and ability for the job.