Data Governance Lead

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you’ll go further, faster. What are you waiting for?

Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded.

THG has a strong base of talented individuals working with data across the business. As we continue to grow, there is an opportunity to bring greater consistency to how our data is labelled, stored, and managed. At present, ownership of key data domains is not always clearly defined, and there is scope to align around shared definitions for critical metrics. Establishing a more structured approach to data quality and governance would help ensure greater consistency and reliability.

By strengthening these foundations, we can build greater confidence in our data and unlock more value from it across the organisation.

The Data Governance Lead is the person who starts to change that. This is a greenfield, build-from-scratch role — which is both the challenge and the opportunity. You will assess where we are, define what good looks like for THG, set out a prioritised roadmap, and begin delivering it.

This is not primarily a technical role. You will not be building pipelines. The skill we need most here is the ability to design governance frameworks, influence people without direct authority, and drive meaningful change in a fast-moving business that has not always prioritised data quality. You will work closely with Ingenuity (our technology partner, through whom much of our data flows) to ensure that governance standards are consistent across both PLC and Ingen infrastructure.

The ideal candidate has seen what good data governance looks like in a larger, more mature organisation — and is now ready to own it themselves. You will find that what exists here is at an early stage, but that is precisely why the role is exciting: you get to shape it.

• Conduct an initial assessment of THG's current data governance maturity — understanding what we have, what we don't, and where the biggest risks and opportunities lie
• Define THG's data governance framework — the policies, standards, processes and structures that will govern how we manage data across PLC
• Build and maintain a prioritised governance roadmap — you cannot fix everything at once; you will need to make clear choices about where to focus first and why
• Present your assessment and roadmap to senior stakeholders, gaining buy-in and alignment across the business

• Own and evolve THG's data governance framework — covering data quality, metadata management, data definitions, lineage and mastering
• Establish and maintain a data dictionary and catalogue — ensuring that key data assets are clearly defined, documented and accessible
• Define mastering principles for each core data domain (Customer, Commercial, Operations, Finance, Product) — ensuring there is a clear, agreed source of truth for each
• Implement data quality standards and monitoring processes — so that quality issues are identified systematically rather than discovered accidentally

• Identify and appoint data domain owners across the business — equipping and enabling them to take accountability for data quality within their area
• Work with domain owners across Finance, Customer, Operations, People and Product to resolve mastering conflicts, ambiguities and quality issues
• Educate and influence stakeholders at all levels — building data literacy and making governance a positive…