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Cloud CCaaS Architect AI & Omnichannel

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: SwiftCruit
Full Time position
Listed on 2026-06-28
Job specializations:
  • IT/Tech
    Cloud Computing: Infrastructure & Operations, IT Consultant
Salary/Wage Range or Industry Benchmark: 70000 - 90000 GBP Yearly GBP 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Cloud CCaaS Architect for AI & Omnichannel

Swift Cruit is seeking a Solutions Architect to shape and evolve their global cloud contact center ecosystem. You will design scalable, resilient solutions and work collaboratively with business leaders and engineers.

Required qualifications include proven experience in contact center architecture and hands-on skills with platforms like NICE or Amazon Connect. A Bachelor's degree in Computer Science or a related field is preferred. Join us to influence the future direction of customer experience strategies.

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