Project Manager - CRM HubSpot

Location:

Manchester (Hybrid – 1 day per week in office) Overview

We're working with a growing CRM consultancy that is investing heavily in its technology and implementation function following a significant increase in project demand.

Having built a strong sales pipeline and secured a number of new CRM implementation projects, they're now looking for an experienced CRM Project Manager to join the team and take ownership of multiple client projects from discovery through to go-live.

This is not a Customer Success role and it is not a CRM Consultant position.

They're looking for someone whose focus is project delivery. Someone who can confidently manage complex CRM, software or digital transformation projects, coordinate multiple stakeholders and ensure implementations are delivered on time, on budget and to a high standard.

You’ll be responsible for managing a portfolio of CRM implementation projects across sectors including membership organisations, charities and professional associations.

Working closely with consultants, technical specialists and clients, you’ll oversee the full project lifecycle from initial discovery through to successful deployment.

• Managing multiple client implementation projects simultaneously
• Creating and maintaining detailed project plans and timelines
• Leading discovery sessions and requirements gathering workshops
• Coordinating project resources and stakeholders
• Overseeing User Acceptance Testing (UAT)
• Managing go-live and cutover activities
• Identifying and mitigating project risks and issues
• Providing regular client updates and project reporting
• Ensuring projects are delivered on time and within scope
• Building strong relationships with clients throughout the implementation process

We’re looking for an experienced Project Manager who has delivered technology, CRM, software implementation or digital transformation projects in a client-facing environment.

You may currently be working as a:

• CRM Project Manager
• Hub Spot Project Manager
• Dynamics Project Manager
• Software Implementation Project Manager
• Technical Project Manager
• Digital Transformation Project Manager

• Experience managing multiple concurrent client projects
• Strong project planning and delivery experience
• Experience with discovery and requirements gathering
• Experience managing data migration projects
• Experience overseeing UAT and go-live phases
• Strong communication and client-facing abilities
• Experience working with project management methodologies and tools

Experience with CRM platforms such as Hub Spot, Salesforce, Microsoft Dynamics or Zoho would be highly beneficial.

Prince2 certification would also be advantageous.

• Join a fast-growing CRM division with significant investment behind it
• Work on a varied portfolio of implementation projects
• Strong pipeline of incoming work already secured
• No sales targets or business development responsibilities
• Opportunity to become a key member of the delivery team
• Clear progression opportunities as the function continues to grow
• Hybrid working with just one day per week in the Manchester office

Interested?

If you’re an experienced Project Manager looking to focus on delivering high-quality CRM and technology implementation projects, we’d love to hear from you!