Senior QA Tester

Responsibilities

• Lead the development and implementation of test plans, cases, and automation frameworks
• Manage defect tracking and reporting using Jira and X-Ray
• Conduct exploratory and risk-based testing
• Analyse tracking data and suggest solutions for identified risks
• Produce high-quality test completion reports
• Mentor and train junior testers, fostering a culture of continuous improvement
• Attend estimations, stand-ups, and retrospectives, representing QA requirements
• Advise on best practices and testing processes across the agency
• Forecast workload and plan resource needs
• Present findings and recommendations to internal and external teams
• Build and maintain client relationships
• Champion QA discipline and contribute to learning and development
• Adopt AI-powered quality assurance tools and methodologies to enhance testing accuracy, automate repetitive tasks, and proactively identify potential issues in content and deliverables
• Drive adoption of new automation tools and frameworks
• Recommend and implement automation frameworks for regression and performance testing
• Contribute to continuous improvement of QA processes and tools

• 5+ years experience delivering test artefacts and owning QA project processes in an agency environment
• Advanced knowledge of Jira, X-Ray, and test management tools
• Experience with HTML/CSS/JavaScript, UI design, cross-browser/platform testing, CMS (e.g., Wordpress)
• Experience with database design and debugging tools (e.g., XCode)
• Strong organisational skills and attention to detail
• Excellent communication and presentation skills
• Experience leading and mentoring other testers
• Experience with automation tools (e.g., Selenium, Cypress) is highly desirable