IT Service Transition Manager

IT Service Transition Manager – Manchester

The IT Service Transition Manager position in Manchester is a permanent role offering a salary between £59,000 and £60,700. This hybrid working arrangement requires a minimum of two days per week in the office.

Service Transition Lead | 24 Month Fixed Term Contract | Hybrid / Manchester (min 2 days in the office)

• Lead end-to-end service transition activities across multiple Enterprise level projects.
• Assess service readiness and manage Service Acceptance.
• Chair Go‑Live Readiness meetings and coordinate successful handovers.
• Work closely with Project Managers, Service Owners and operational teams.
• Identify and manage transition risks, issues and dependencies.
• Drive continuous improvement across Service Transition processes.

• Solid experience in IT Service Transition, NOT just BAU IT Service Management or IT Project Delivery.
• Strong knowledge of ITIL (be certified) and ITSM best practice.
• Excellent stakeholder management and communication skills.
• Experience managing complex transitions across multiple teams.
• PRINCE2, Agile or experience within a large or regulated organisation.

• Salary range of £59,000 - £60,700.
• 24 month fixed term contract (FTC).
• Hybrid working (min two days in our Manchester office).
• 35 hour working week + other excellent benefits.
• Opportunity to shape and improve IT Service Transition within a collaborative Enterprise Technology team.

2 stage interview process – MS Teams and face‑to‑face in Manchester.

Stuart Graham – Click Recruitment

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