Azure Platform Analyst

Responsibilities

• Design, implement, and support Azure infrastructure services to meet business and technology requirements.
• Maintain a strong understanding of the Group’s server and Azure architecture.
• Support the modernisation and simplification of the Azure environment, reducing technical debt and improving efficiency.
• Work closely with architecture teams to deliver infrastructure roadmaps aligned to business strategy.
• Provide 2nd/3rd line support for Azure infrastructure incidents and problems.
• Monitor Azure platform health and respond to alerts and incidents in line with operational processes.
• Participate in incident, problem, and root cause analysis activities.
• Ensure infrastructure services meet availability, performance, and resilience expectations.
• Work with internal teams and third‑party providers to deliver Infrastructure‑as‑Code (IaC) solutions using tools such as Terraform.
• Support automated deployment, configuration, and lifecycle management of Azure resources.
• Contribute to improving consistency, repeatability, and efficiency through automation.
• Follow established change control processes for Azure infrastructure changes.
• Prepare, submit, and manage changes through Change Advisory Board (CAB) processes.
• Ensure changes are well‑planned, documented, tested, and communicated.
• Work closely with managed service providers and third‑party vendors supporting the Azure platform.
• Oversee and validate changes and support activities delivered by third parties.
• Ensure third‑party services align with internal standards, controls, and operational expectations.
• Ensure Azure infrastructure is configured in line with security policies and best practice.
• Support governance, audit, and compliance requirements by maintaining accurate documentation and evidence.
• Contribute to operational documentation, standards, and runbooks.

• Hands‑on experience designing and supporting Microsoft Azure infrastructure.
• Strong knowledge of Azure IaaS services and platform components.
• Experience with Infrastructure‑as‑Code tools (e.g. Terraform).
• Experience with Windows and Linux server administration.
• Strong understanding of incident, problem, and change management processes.
• Scripting experience using Power Shell and/or Python.
• Strong documentation and communication skills.
• Microsoft Azure certification (e.g. AZ‑104 Azure Administrator).
• Windows Server Hybrid experience (e.g. AZ‑800 / AZ‑801).
• Experience working in enterprise or regulated environments.
• Experience supporting cloud transformation or migration programmes.

Demonstrates expertise in designing and supporting Microsoft Azure infrastructure, with a strong focus on Infrastructure-as-Code solutions and compliance with operational standards. Proficient in incident, problem, and change management processes, ensuring high availability and performance of Azure services.