IT Support Technician - South

IT Support Technician - South Manchester

A well-established professional services organisation in South Manchester is looking for an IT Support Technician to join its internal IT team.

This is a great opportunity for someone with IT support experience who wants to build on their technical skills in a structured environment, working across a wide mix of systems, users, and day-to-day tech challenges.

What you'll be doing

• Providing 1st and 2nd line IT support via phone, email, and face-to-face
• Setting up and managing user accounts, permissions, and passwords
• Troubleshooting hardware, software, and general infrastructure issues
• Supporting desktops, printers, and telecoms systems
• Assisting with system monitoring, backups, and antivirus updates
• Helping onboard new starters, including IT setup and basic user training
• Working with third-party suppliers and internal teams to resolve issues
• Keeping IT asset records up to date (hardware, software, mobile devices)

What we're looking for

• Previous experience in an IT support / helpdesk role
• Good working knowledge of:
• Windows Server
• Active Directory
• DHCP
• Office 365
• Windows desktop environments
• Strong troubleshooting and problem-solving skills
• Confident communicator with a strong cus...