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Senior Service Desk Lead - Expert IT Support & Mentoring

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: AJ Bell Management Limited
Full Time position
Listed on 2026-07-22
Job specializations:
  • IT/Tech
    HelpDesk/Support, Azure
Salary/Wage Range or Industry Benchmark: 32000 - 52000 GBP Yearly GBP 32000.00 52000.00 YEAR
Job Description & How to Apply Below

AJ Bell seeks an experienced Service Desk professional to act as the senior escalation point, resolving complex incidents and end‑user requests. You will mentor colleagues, drive knowledge sharing and contribute to continuous service improvements.

The role is in a fast‑paced Service Desk environment, with exposure to Microsoft 365, InTune, AD/Azure, and endpoint management across Windows, macOS and mobile platforms. Hybrid working is available.

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Position Requirements
10+ Years work experience
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