CRM Support Executive

CRM Support Executive

Permanent

Manchester: £38,100 - £38,600

Hybrid working - min 2 days per week

Love technology, solving problems and helping people?

If you're someone who enjoys understanding how systems work, learning new technology and helping others get the best from it, this could be the perfect opportunity for you.

We're looking for a CRM Support Executive to join our Technology & Digital Solutions team, supporting Microsoft Dynamics 365, Power Platform and related applications used across the organisation. This is a fantastic opportunity for someone with Dynamics 365 knowledge, strong customer service skills and a passion for technology to develop their technical career.

What will I be doing?

As our CRM Support Executive, you'll:

• Provide first-line support for Microsoft Dynamics 365, Power Platform and related business applications.
• Investigate issues, troubleshoot problems and work with specialist teams to deliver solutions.
• Build strong relationships with colleagues across the organisation, delivering an excellent customer experience.
• Deliver training sessions, presentations and guidance to help users confidently get the most from our systems.
• Support testing, implementation and continuous improvement of systems, processes a...