BeyondTrust SME

Work setup:
Onsite - 5 days onsite a week

We are seeking two experienced Beyond Trust SMEs to support the transition and ongoing operation of a Privileged Access Management (PAM) service.

The successful candidates will provide hands‑on administration, support, troubleshooting, and knowledge transfer activities across the Beyond Trust platform, working closely with customer SMEs and operational teams. They will play a key role in ensuring secure management of privileged access, supporting integrations with Active Directory and Microsoft Entra , and assisting with the transfer of service knowledge into the run organisation.

Provide hands‑on administration and support for the Beyond Trust platform, including Privileged Access Management (PAM) capabilities.

Support knowledge transfer sessions and documentation review during transition activities.

Manage and maintain privileged access policies, user access controls, and security configurations.

Work with Active Directory and Microsoft Entra  support authentication, authorisation, group management, and role‑based access controls.

Configure and maintain integrations between Beyond Trust and identity services including SAML, MFA, and directory services.

Support troubleshooting and resolution of operational incidents, service requests, and platform issues.

Assist with onboarding and offboarding privileged users and privileged accounts.

Support policy management and Group Policy‑related configurations that interact with Beyond Trust services.

Participate in hyper‑care activities and provide operational support during service stabilisation.

Produce and maintain technical documentation, operational procedures, and support knowledge articles.

Collaborate with infrastructure, security, and service‑management teams to ensure service continuity and compliance.

• 2–3+ years hands‑on experience supporting and administering Beyond Trust.
• Good understanding of Privileged Access Management (PAM) concepts and best practices.
• Experience with:
• Beyond Trust Password Safe
• Beyond Trust Privileged Remote Access (PRA)
• Beyond Trust Endpoint Privilege Management (EPM)
• Strong Active Directory administration experience.
• Experience with Microsoft Entra  (Azure AD).
• Active Directory Group Policy administration and troubleshooting.
• Knowledge of:
• Single Sign-On (SSO)
• Role-Based Access Control (RBAC)
• Experience supporting production services in a secure enterprise environment.
• Strong troubleshooting and documentation skills.
• Experience working in financial services or highly regulated environments.
• Exposure to service transition, KT, and hyper‑care activities.
• Understanding of ITIL processes and operational support models.
• Experience working within secure or restricted-access environments.