Service Desk Analyst

Location

Manchester, M16

1st Line Support / Service Desk Analyst / IT Support

Based in Manchester — Monday to Friday needed to provide end user support, hybrid currently, but as this role is suited to someone who would like to learn skills and progress their career, there will be a business need for you to attend the office more often than not so we can support your learning.

As 1st Line Support / Service Desk Analyst / IT Support you should have some of the following skills:
Microsoft Windows 10/11, Microsoft Office 365, Active Directory, SCCM if possible or be willing and proactive in upskilling yourself.

Successful 1st Line Support / Service Desk Analyst / IT Support need to have excellent communication skills, strong and logical troubleshooting / diagnostic ability, be resourceful, with a growth mindset and a drive and ambition to progress yourself.

Any 1st Line Support / Service Desk Analyst / IT Support who has had any previous experience of adding value to a team and being the go-to person will have a huge advantage.