PR
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-07-24
Listing for:
JAC Recruitment
Full Time
position Listed on 2026-07-24
Job specializations:
-
IT/Tech
CRM Systems & Management, IT Business Analyst, Data Analyst
Job Description & How to Apply Below
Company:
Global Technology Company
Position:
Dynamics 365 CRM Consultant
Location:
UK (Fully Remote)
Salary: £45,000 – £60,000
Visa:
No Sponsorship Available
Job Responsibilities:
1. Dynamics 365 CRM Administration & Enhancement
* Support, configure, and maintain Microsoft Dynamics 365 CRM solutions.
* Gather business requirements and translate them into effective CRM configurations.
* Manage users, security roles, workflows, dashboards, and system settings.
* Identify opportunities to improve CRM functionality and user experience.
2. CRM Projects & System Integration
* Participate in Dynamics 365 implementation and enhancement projects.
* Support integrations between Dynamics 365 and other business applications.
* Work with internal and external stakeholders to ensure successful project delivery.
* Assist with data migration and system upgrades.
3. User Support & Training
* Provide 2nd and 3rd line support for Dynamics 365 users.
* Investigate and resolve CRM-related issues.
* Create user documentation and deliver training sessions when required.
* Promote best practices and encourage CRM adoption across the business.
4. Testing & Continuous Improvement
* Support SIT and UAT activities for new releases and enhancements.
* Monitor system performance and data quality.
* Recommend process improvements and automation opportunities using Power Platform tools.
Experience
* 5+ years of experience working with Microsoft Dynamics 365 CRM.
* Hands-on experience with Dynamics 365 Sales, Customer Service, or Marketing modules.
* Experience gathering business requirements and working directly with end users.
* Basic understanding of CRM integrations and data migration activities.
* Strong communication and stakeholder management skills.
* Experience working in an Agile environment is preferred.
* Japanese language is a plus.
We regret to inform applicants that only shortlisted candidates will be notified. Thank you for understanding
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