Mid-Level Business Analyst

Salary: £45,000 - 55,000 per year

• Experience in a Business Analyst position.
• Experience working in a fast-moving, changing or growing organisation.
• A proactive mindset and the confidence to take responsibility for delivering outcomes.
• Strong requirements-gathering, workshop facilitation and stakeholder-management skills.
• Practical experience supporting testing, QA and business UAT.
• An understanding of the software development lifecycle and how Business Analysts contribute throughout it.
• The ability to work effectively with both technical and non-technical colleagues.
• Confidence managing several priorities without relying on rigid processes.
• A collaborative style combined with the willingness to challenge ideas constructively.
• The motivation to continue developing and progress as the delivery function grows.
• Experience with in an SME or scale-up environment is desirable.

• Take ownership of business problems and help turn them into practical, deliverable solutions.
• Work closely with operational teams, senior stakeholders, Project Managers and Developers.
• Run focused workshops to understand challenges, define requirements and agree priorities.
• Break complex requirements into clear user stories and manageable pieces of work.
• Help squads define minimum viable solutions that can be delivered quickly and improved over time.
• Support projects throughout the full delivery lifecycle rather than handing requirements over and stepping away.
• Create test plans, complete QA activity and guide business users confidently through UAT.
• Support the implementation and adoption of new processes and platform functionality.
• Produce clear user guides, training materials and straightforward explanations of proposed changes.
• Identify risks, dependencies and opportunities while keeping stakeholders informed of progress.
• Challenge established ways of working and bring forward ideas for improvement, automation and innovation.

• AI
• Support

We are a rapidly growing organisation reshaping how we deliver services to hundreds of thousands of customers. We are building a modern delivery function around agile, cross-functional squads, giving our Business Analysts real ownership, visibility and influence. This is a hybrid role based in Manchester, with three days per week in our Manchester office. We offer a salary of £45,000 to £55,000 plus bonus, regular salary reviews, 25 days holiday plus bank holidays, and a modern office environment with free barista coffee.

You will gain exposure to AI, automation, digital platforms and third-party technology providers, while helping shape a growing Business Solutions team and developing beyond a traditional BA remit.

• salary of £45,000 to £55,000 plus bonus
• regular salary reviews
• 25 days holiday plus bank holidays
• modern office environment with free barista coffee

last updated 30 week of 2026