Developer, Technical Support, IT​/Tech

Release

• Enhance workflows, documents and data collection screens via a cycle of requirements gathering, configuration, testing, user training and rollout.
• Ensure that prior to implementation all system changes are tested.
• Liaise with the development team to ensure that the system is delivering required functionality.

• Test and implement any vendor-led upgrades and patches.
• Arrange user acceptance testing (UAT) prior to any significant updates and manage any issues that are discovered through to resolution.
• Work with the PMO with to create and prepare notes, user guides and manuals for end users.
• Test updates to ensure the move between development and live systems is successful, highlighting any areas of concern.
• Assist in ensuring all parties are kept informed of upgrades and understand their respective role.
• Following the upgrade, monitor bug reports and highlight any major issues at the earliest opportunity.
• Work with development team to create solutions for internal clients and stakeholders.

Keen, driven and diligent, with a strong work ethic demonstrated by the ability to deliver business solutions within tight timescales. Ability to think creatively, unimpeded by orthodox or conventional constraints.

• Excellent written and oral communication skills.
• Excellent attention to detail.
• A client-facing and professional approach to their work.
• Highly self-motivated and directed.
• Logically minded – you must be able to work though different scenario-based workflows.

• Knowledge of legal practice management system(s), such as Linetime Liberate, Sharedo.
• Hubspot or legal CRM systems.
• Power BI development experience beneficial.
• Experience working in a team-oriented, collaborative environment.
• Translate business requirements into architecture designs.

We are a top 100 law firm committed to claimant-only cases, ensuring that individuals have the same access to justice as the UK Government and large corporations. We're not afraid to take on difficult and challenging cases involving medical negligence, serious personal injuries, discrimination in the workplace, defective products and human rights abuses in this country and overseas.

• Hybrid working (typically 2-3 days from home for a full time worker)
• 29 days annual leave (excluding public holidays)
• Enhanced pension contributions
• Life assurance 4 x salary
• Cycle to Work scheme
• Discounted gym membership
• Enhanced maternity & paternity pay
• Electric car scheme

Leigh Day is committed to the principles of equality, diversity, and inclusion. We value the diversity of our colleagues, our clients and the third parties with whom we work. We seek to create an environment where everyone feels included and valued for their unique characteristics, skills and abilities and supported in their needs and responsibilities.

We welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. Please let us know if you would like to discuss any reasonable adjustments at any stage of the application or recruitment process. There is an option to detail this on your application form, however, please just get in touch should you wish to discuss this prior to formally submitting an application.

Please note all conversations or disclosures are treated in the strictest confidence.