Senior Consultant - ServiceNow - TC - UKI

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

London or Edinburgh

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

We believe that culture is a very special thing and place it at the core of everything we do. It enables our people to thrive personally and professionally and ensures the highest quality of service to our clients. We listen, we adapt, and we respect individual contributions and differences.

You’ll join a collaborative, inclusive, growing team that is looking for ideas and energy to continue to support our clients’ digital transformation programmes by delivering strategic change and solutions on the Service Now platform.

It’s an energising role, in which you’ll have plenty of opportunities to deliver great solutions and support the wider team with your knowledge and experience. It will allow you to have the flexibility to configure and lead on projects, giving you the ability to ensure you are up to date on Service Now.

As you do, we’ll support you in developing your Service Now, consultancy, analytical skills – along with relationships that help shape your career.

Here, you’ll work with a portfolio of clients, each with their own backgrounds, strengths, and ambitions where we transform IT, HR, Customer Service, Facilities, Risk, Legal or other capabilities through the Service Now platform.

As a Senior Consultant, you will work within a team to help clients achieve business results through the application of technical solutions. You will be able to contribute to the delivery of quality, insightful solutions and balance priorities.

As a key part of the team you will:

• Work on a range of projects / initiatives to deliver value and successful outcomes to our customers through the Service Now platform and products suite including; IRM
• Assist in workshops and 1-2-1 sessions using the platform to understand client challenges and demonstrate the potential solutions and outcomes
• Develop and contribute technically and functionally to solutions and sales
• Work with EY colleagues to support the development team within our customers to allow them to reach potential and ensure they deliver outstanding outcomes and quality experiences
• Contribute to ways of working to ensure the development is delivered in a fun, inclusive, positive, and energetic way
• Work with the team to set the assurance standards throughout the development lifecycle
• Meet and mange deadlines individually, and as part of the team
• Start developing relationships with clients; using your expertise to positively impact engagements and stakeholders
• Participate in knowledge sharing and good practice development, working with the UK, EMEA and Global teams
• Coach and mentor junior team members, acting as a positive role model

You will thrive in this role if you possess an open and inclusive mindset that values growth and collaboration. Communication is one of your strengths, as you are confident in your ability to engage with individuals at various levels. We are looking for you to build strong relationships both internally and externally that will leave a lasting impression. You understand that challenges are part of the journey, including dealing with…