IAM Service Lead

This job is with Capgemini, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

This role can be based Onsite in Inverness OR Manchester 5 days per week

As part of the Identity Access Management Team, you will be supporting the delivery of IAM services to ensure the right people (or systems) have the right access to the right resources at the right time, and for the right reasons. It typically covers:

• Identity lifecycle management – creating, modifying, and removing user accounts
• Authentication – verifying who someone is (e.g., passwords, MFA, certificates)
• Authorization – controlling what users are allowed to access
• Governance & auditing – tracking access and ensuring compliance

• Create IAM Service Design, detail TOM, Lead transition KT and Shadowing
• IAM Service Leadership and Governance
• KPI-SLA tracking and reporting
• Continuous improvement
• Stakeholder management
• Risks and issues management

• Hybrid IAM Environment Service Leadership experience
• Deep expertise across IAM domains – IGA, MFA, SSO, PAM & PKI

Additional desirable skills and experience

• Hands-on experience in supporting On-Prem IAM tools like Microsoft Identity Manager (MIM) and Active Directory.
• Hands-on experience in supporting Cloud IAM tools like Microsoft Entra  Okta.
• Hands-on experience in supporting PAM tools like Beyond Trust.

You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.

Capgemini is proud to be a Disability Confident Employer (Level
2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

• Declare they have a disability, and
• Meet the minimum essential criteria for the role.

Please opt in during the application process.

Your security clearance

If you are successfully offered this position, you will go through a series of pre-employment checks, including identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)
Your security clearance

Some roles will also require an additional level of Security Clearance:

Baseline Personnel Security Standard (BPSS)
To be successfully appointed to this role you will need to undergo Baseline Personnel Security Standard checks.

There are no nationality or residency restrictions, although if you have resided outside of the UK within the last 3 years, further checks may be required.
There are other criteria and check required for BPSS, and throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.

Flexibility to work your way
You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Your wellbeing
You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.
To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.

Shape your path
You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from think tanks to hackathons, and access to 250,000 courses with numerous external…