SRE Managing Consultant - Cloud Operating Model

This job is with Capgemini, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

As an SRE Consultant (Manager) at Capgemini Invent you will be part of our Cloud Advisory capability within the wider Business Technology capability unit. Our cloud advisory capability aims to inspire, lead and support organisations on their journey of adopting cloud for creating business and revenue models, generating growth, ensuring regulatory compliance and reducing their carbon footprint.

Specifically In your role you will help clients build and embed reliability as an engineering discipline, shifting from ticket-led operations to measurable, product-aligned service performance. You will assess and shape the operating model, ways of working, and governance required to run resilient cloud and hybrid platforms at scale, partnering with engineering, operations, security and product leaders to improve outcomes across availability, reliability, scalability and operational performance.

This will include:

• SRE Operating Model & Ways of Working:
  Define and implement SRE ways of working and engagement patterns, aligning reliability practices with existing ITSM/ITIL processes (e.g., incident, problem, release and change) and modern engineering delivery.
• Reliability Measures (SLIs/SLOs) & Error Budgets:
  Establish service measures and targets (SLIs/SLOs) and introduce Error Budgets to enable data-driven trade-offs between reliability and delivery velocity.
• Observability & Operational Insight: Shape observability approaches (metrics/logs/traces) and operational monitoring models that make reliability risks visible and actionable, improving operational decision-making.
• Incident Excellence & Continuous Learning: Design incident analysis and improvement loops, including practical approaches that strengthen incident response and drive learning through post-incident improvement actions.
• Toil Reduction Through Engineering & Automation: Identify high-friction operational work and prioritise engineering-led automation to reduce manual effort, improve repeatability, and increase operational scalability.
• SRE Capability Assessment & Roadmaps:
  Assess SRE maturity/capabilities (e.g., availability, reliability, scalability, complexity and operational performance) and create a phased roadmap from assessment through recommendations and implementation.
• Cross-discipline Enablement (Dev Sec Ops  / Platform / SRE): Improve collaboration across engineering disciplines by standardising processes and enabling platform and delivery capabilities that embed resiliency into application and infrastructure layers.
• Client Advisory Leadership: Lead advisory engagements, guide senior stakeholders through decisions on reliability investment, and coach teams to adopt new practices and measures sustainably (including training/enablement where needed).

As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:

• Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
• Internal Contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.
• Learning & Development – Training to support your career development and the skills

• Extensive experience in client‑facing consulting and advisory roles, operating credibly with senior stakeholders and shaping complex transformation…